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URL: http://www.macworld.com/article/2599296/the-apple-customer-support-site-thats-built-just-for-you.html#tk.rss_all

The Apple customer-support site that's built just for you | Macworld

Apple's Support Profile page lists all the Apple devices you've bought and gives you quick access to all sorts of support services for them. Here's how to take advantage.

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You’ve got a Mac, an iPhone, maybe an iPad or two in your household, and you have a problem. Maybe one of them’s got a cracked screen, and you want to find out if it’s still under warranty (and what that warranty covers). Maybe one of them won’t start up, and you want to find out what to do. Maybe you just have a question that requires an Apple expert. Turns out you can find out all that and more in one place—a place that a lot of Apple users have never heard of. You probably know about Apple’s standard Support website. But I’m betting you haven’t been to your own personal Support Profile page. There, you can view a list of all of your Apple products, check their warranty coverage, access troubleshooting resources, and contact Apple’s support team. Here’s how to take advantage of all that. Everything you ever bought If you’ve ever bought any hardware from Apple—whether from Apple’s online store, or in an Apple retail store, but using your Apple ID—the company has a record of what...

"You probably know about Apple’s standard Support website. But I’m betting you haven’t been to your own personal Support Profile page. There, you can view a list of all of your Apple products, check their warranty coverage, access troubleshooting resources, and contact Apple’s support team."