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Links 1 through 5 of 5 by Matt Haughey tagged customerservice

Whoa, wells fargo has social media people scouring the web for mentions and answering when their company name comes up.

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JetBlue's CEO apologizes for last week's debacle, offers refunds, and even does a video on YouTube explaining it. *This* is how you run a company and treat customers right.

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Lane launches a new company surrounding customer-company interaction. Can't wait to see what they come up with.

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