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Links 1 through 10 of 13 by Kris Van den Bergh tagged strategy

T is — and has been — going through a fundamental set of changes for decades. In the last decade, these changes have led to lowered relative spending, a shift in spending priorities toward services, less innovation, and less productivity. Some data and observations by researchers and analysts document these trends.

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So to answer the question “How open do you need to be?”, I first define what it means to be open in 10 different areas. Those areas are laid out in the graphic here, and are divided into two areas: 1) Information sharing; and 2) Decision making.

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In January, I wrote a post on 7 business models for linked data (with an 8th model added shortly thereafter). Although far from comprehensive, it attempted to illustrate the range of direct revenue vs. indirect revenue models that could justify development of linked data initiatives.

A number of people from the linked data community contributed feedback and suggestions of additional models, including Leigh Dodds (Thoughts on Linked Data Business Models), Paul Groth (Another 5 Linked Data Business Models), Eric Hellman (8 One-Way Business Models for Linked Data), and John S. Erickson (The Evolution of Linked Data Business Models).

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Are you ready for service? Because that’s where the Web is at. Great websites are run by service professionals. People who want to help their customers succeed. People who care more about whether the customers are happy than whether the organization is. If you focus too much on the organization—the internal politics—you invariably lose focus on the customer.

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We are a team of communication experts and software developers who devise innovative ways to use technology to help organizations communicate better and further their impact. We join with the organizations we serve, develop new communications strategies and help execute them. We only take on a handful of clients each year, looking to build long-term partnerships with each one so we can creatively work together to address real world communications challenges. Our focus on results, combined with our expertise in online communications strategy and knowledge management, has us solving some of the toughest communications challenges with solutions built with Drupal.

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Freshbooks, whose SaaS-based billing tool tracks time and expenses and sends invoices to customers via email or post, is at that tipping point. It’s grown to 900,000 subscribers using a mix of free and paid offerings. Now that there are so many users, subscribers often wind up sending bills to one another. So the company made it possible to send those invoices within the system directly, bypassing external email. Today, Freshbooks revealed that 20 percent of its subscribers had adopted this new capability — taking Freshbooks from software tool to SaaS ecosystem.

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he productivity of a software engineer has increased 2-3 times that of a marketing person in the last ten years. Yet their relative compensation has remained about the same. That means if you are a savvy company, you should stock up on engineers

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