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This link recently saved by khuffman on March 25, 2011
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This tool, developed by the INFO Project and prepared by Adrienne Kols and Margaret D'Adamo, includes a step-by-step process, tips, case studies and links to additional resources that explain how an organization can more effectively share its own best practices internally. (NOTE: This page appears to have moved. Leaving link on my del.icio.us account in case it returns/as reference. 9/12/2011 KH)
This link recently saved by khuffman on February 21, 2011
This link recently saved by khuffman on August 13, 2010
"The A3 Process helps people engage in collaborative, in-depth problem-solving. It drives problem-solvers to address the root causes of problems which surface in day-to-day work routines. The A3 Process can be used for almost any situation, and our research has found that, when used properly (i.e., all of the steps are followed and completed), the chances of success improve dramatically." Recommended by Ken Wheaton. Source: Industrial Engineering Program @ Montana State University