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Links 1 through 10 of 4025 Daniel Creswell's Bookmarks

One of the challenges of building and operating complex systems is that it’s difficult to talk about one facet or component of them without bleeding the conversation into other related concerns. That’s the funky thing about complex systems and systems thinking: components come together to behave in different (sometimes surprising) ways that they never would on their own, in isolation. Everything always connects to everything else, so it’s always tempting to see connections and want to include them in discussion. I suspect James Urquhart feels the same.

So one helpful bit (I’ve found) is Erik Hollnagel’s Four Cornerstones of Resilience. I’ve been using it as a lens with which which to discuss and organize my thoughts on…well, everything.

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Zipkin is a distributed tracing system that helps us gather timing data for all the disparate services at Twitter. It manages both the collection and lookup of this data through a Collector and a Query service. We closely modelled Zipkin after the Google Dapper paper.

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The single most appropriate question to someone who attacks, dismisses or trolls: "What are you afraid of?"

It's incredibly easy to tear someone down, easier still to criticize an idea. The more vehement the opposition, though, the deeper the fear.

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This is one of those sayings in the startup world that is so accepted that it’s crossed the border of familiarity and become a full-time resident of the land of trite.

Guess who coined it? Steve Jobs. That’s right, Steve Jobs, when he was getting the Macintosh off the ground. It’s a phrase we used at RealNetworks a lot, and one that my partners and I use as a result.

But that it’s trite doesn’t mean it isn’t relevant or true. It is. Absolutely.

And it’s a subtle but important concept to really understand. What do A-players do for you? Everything. Most important, it’s the tone they set in the organization and their influence on the behavior and performance of others. The hiring is critical too, but that’s a byproduct of everything else.

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