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Links 1 through 10 of 10 by Simon Phipps tagged Heathrow

BA sharing the pain.

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We have a guest this weekend who confirms it's definitely worth avoiding.

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The UK needs a John Gilmore. Not to mention a government that cares about privacy and rights.

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This one is pretty outrageous. Just like all the other data gathered in the UK you just know it will end up in the wrong hands eventually, like the Congestion Charge camera data.

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This is pretty damning. Of course, capping the charges this way may mean they will target alternative revenue sources rather than actually improve anything.

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""BAA accepts that the experience of too many passengers using London airports is unsatisfactory," said the firm." You bet. And it's becuase of BAA's utter contempt for those passengers as it pursues profit.

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Foreign-owned BAA shows as bad a set of instincts for British life as ever. Their disdain for civil rights and consensus reflects their attitude towards their customers' customers.

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Tim Bray's antipathy for Heathrow shows up in the IHT. I wonder how much noise we have to make before BAA decides to listen to customers instead of just seeking injunctions against people complaining?

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I am far less charitable than Tim about it. Heathrow is designed for the convenience of BAA's customers - the airlines - and to my eyes is staffed specifically to humilitate /their/ customers.

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And a new terminal isn't going to make it any better - "Terminal 5 is due to open in March 2008. Although it will provide more potential sleeping space for involuntarily overnighting passengers, it does not address the central issue..."

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