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This link recently saved by sachac on March 16, 2011
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...Again Clay used a story to set out an example .. the day after Obama was elected and Change.gov went up (during meltdown, wars, etc.) the #1 question was re: medical marijuana. It is not the case that there is automatic legitimation just because a crowd voted it up to the top, as ”closed” community like Digg, where the implication might be that Obama should be taking marching orders from the “community”. Rather, the issue for leaders is “are you listening ?”
In these new condition, suggests Clay, leaders need to listen (much more closely than before), clarify what needs to happen and why, and engage in real ways with their constituents. In effect, they need to state clearly “we have heard you, but that’s not the top priority for the following reasons”. It is still left to leaders and managers to wrestle with what makes a group outcome legitimate.
This link recently saved by sachac on February 03, 2009
The decision ends a week of serious criticism and commentary by Australia’s social media connoscenti, spearheaded by Cheryl Gledhill from Molt:n who took the Bank of the Future to task for masquerading as supportive customers on their own blog. She later outted someone - who rejected her critique - as having an IP address that came from within the NAB itself. [Edit: this post has since been removed from Molt:n]
This link recently saved by sachac on January 27, 2009
They are working across multiple fronts included a fan page on Facebook, multiple blogs, a YouTube channel, and Twitter. At the conference, Lee announced their most recent effort, Sharing Mayo Clinic, which is intended as a place to share people stories about the Clinic and to serve as a hub around which other social media efforts and coalesce.
This link recently saved by sachac on January 23, 2009
Upon landing in Memphis, Andrews posted this message on the popular social media, mini-blogging service, Twitter, that’s widely followed by business people worldwide:
James Andrews“True confession but I’m in one of those towns where I scratch my head and say, ‘I would die if I had to live here.’”
thanks to @hypatiadotca
This link recently saved by sachac on January 14, 2009