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Links 1 through 10 of 49 by Sacha Chua tagged km

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E2.0 ("enterprise social software") is different from KM because:

* It is all about information technology - it does not and can not exist without it; and
* It appears to have the power to change the shape of organisations, while KM typically tried to improve what was there or provide a way to tap into the back channel.

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As ever, the question is: “what’s in it for me?” Is there a reason for most (ideally all) staff to update their “my sites”, and to actively use these features? If the motivations don’t exist, then “my sites” will fail, just like expertise directories did before them.

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The data shows that organizations that can be characterized as Knowledge Management-oriented are further along in their adoption cycle of Enterprise 2.0 technology, perceive fewer barriers and are more aware of the potential benefits that Enterprise 2.0 can provide. Behind this rift likely lies the criticality of corporate culture as a component to a successful deployment of Enterprise 2.0. Knowledge Management-oriented companies typically have a collaborative, inquisitive and transparent culture, an environment in which Enterprise 2.0 thrives. Those who have yet to embrace Knowledge Management will find themselves perhaps unimpressed with Enterprise 2.0, and/or scrambling to affect the requisite change in culture in order to maximize the benefits these emerging technologies can provide.

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One significant benefit of this approach was the creation of a knowledge management system as a byproduct of simply doing the work.
...
But when I mention this to people in some large consulting companies or other types of firms the response is often skeptical. They feel that many people do not want everyone to know what they are doing and many client contracts prohibit this type of knowledge sharing.

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...KM and SM... are actually radically different at multiple levels....
...
The uber-cause of this war is that Knowledge Management was conceived as a top-down Boomer (born 1946 - 62) management effort, created by this generation just as it was moving into leadership positions. Social Media, on the other hand, is a Millenial/Gen Y (born 1980 -) movement. This overall generational cultural divide has shaped the ongoing corporate cultural war.
...
Gen X is Currently Neutral
KM is about ideology, SM is about the fun of building
The Boomers don’t really get or like engineering and organizational complexity
The Millenials don’t really try to understand the world
Boomers speak with words, X’ers with numbers, Millenials with actions
...
Expertise locators are not social networks
Online Communities are not USENET V3.0
RSS and Mash-ups are Gen-X ideas
SemWeb Isn’t Next-Gen, it is Last-Gen
SOA and SaaS are Gen X; Clouds are Millenial

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